Veel Gestelde Vragen (FAQ)
Search Filter
Products



Meest gestelde vragen voor

I connected the Geosat to the PC and launched Geosat Suite, Suite shows this message:

"Data on Navigator may be corrupted. Please follow these steps in order to restore the data integrity"

I follow the procedure but, as the Suite restars, always show the same message.

 

In this case you have to update the software manually (it means without using Geosat Suite).

As first step you have to download the "SWUpdate.zip folder" using the link below 

http://cloud.avmap.us/suite/SW/C03/SWUpdate.zip

 

After downloading it on you PC, unzip the folder to obtain the unzipped "SWUpdate".

Then delete the zipped folder SWUpdate.zip.

 

Into the SWUpdate folder you will find other 2 folders:

 

SD

NAND

 

Connect Geosat 6 to the PC and do not launch the Suite.

 

ATTENTION: Now it is required to find, the 2 disks "removible disk" and "local disk" of your Geosat 6.

As connected Geosat 6 to the PC, these 2 disks should appear on the "My Computer" section. Each one is identified by a letter, for istance:

 

Removible Disk (F):

Local Disk (G):

 

( for Mac OSX users: on Mac system you will not find removible disk and local disk, but, as connected Geosat 6 to the computer, on the Desktop of the Mac you will find 2 new disks, named NONAME and UNNAME )

 

The 2 disks have also a different content; removible disk can be recognized because it is the one that contains the following folders:

 

CHARTS

Geosat6

Loquendo

Voice

 

Local disk instead will contain the following files and folders:

 

MP4 (folder)

Languages (folder)

Geosat6Start.exe (file)

OS.ver (file)

Serialcode.dat (file)

 

Now it is possible to copy the files and folders to recover all the system.

Open the removible disk and in the same time open the "SD" folder previously downloaded.

 

Copy the content of the SD folder into the removible disk:

IMPORTANT: you do not have to copy the SD "folder" directly, but you have to:

 

- open the SD folder

- select all folders you can find inside

- copy and paste all these folders into the removible disk of the navigator

 

(For Mac OSX users: copy the content of the "SD" folder into the disk that already contains the folders: Geosat6, FONTS, Loquendo.. etc)

 

If the copy and paste have been done successfully, the computer should ask you to overwrite the existing folders, then it will be sufficient to confirm the overwriting of these

folders to complete the procedure.

 

Then open the NAND folder and copy the content into the local disk of the navigator (the other disk we described here above).

 

Follow the same identical operation and suggestions provided for the removible disk.

 

(For Mac OSX users: copy the content of the NAND folder into the disk that already contains the folders MP4, Languages, .. etc)

 

The last step of the procedure is the restart of the Operative System of the unit:

 

RESTART OF THE OPERATIVE SYSTEM OF THE UNIT:

After the copying of the files as described above, remove safetly the unit from PC and disconnect the USB cable.

Start the unit and wait the main page loading. The main page of the Geosat is the blue page with the 2 main icons (Navigation and MultiMedia reader).

Then connect the Geosat 6 to the wall power cable.

 

Now use 2 pens or 2 pointed objects and follow this procedure:

 

- with one of the pointed object press and hold the button that is into the little hole near the SD slot card (it is on the low part of the unit, 

  it is the hole without lables or writtens) and DO NOT release it.

- with the other pointed object press (only one time) the button that is into the little hole with "reset" indication.

 

- Now the display of the unit should switch to a blue page with some percentage counters 0%-100%. If yes please RELEASE ALSO THE FIRST BUTTON and wait that the unit restarts automatically. If yes it means that also the Operative System have been correctly restarted and the unit should show again the main page (the one with the 2 main icons (Navigation and MultiMedia reader).

 

If you are in trouble with last procedure please download the video tutorial from this link:

http://cloud.avmap.us/download/OSG6_restart.mp4


(If after pressing the restart buttons you will receive an error message on the display of the unit, please write an email to [email protected] specifying the title

of this Faq, the error message you receive and communicate the MOD number of the unit itself. The MOD number is reported on the paper label of the unit itself and it is like

P1Mxxxxx. AvMap Technical Support operators will reply you providing the correct link to use for the downloading of the "SWUpdate.zip" folder specific for your unit).

 

After this last procedure click on the Navigation icon and enter into the internal Navigation system to check if everything is ok:

Click on Menu - System Info - Software: you must have:

 

Software: 2.29.286R

OS: 1.3.73R

 

If yes it means that the update of the Software and of the Operative System have been concluded correctly.

Installation with suction cup holder:

1. Fix the car mount on the windscreen with the suction cup in a position that does not represent a danger in case of accident or sharp braking, and that does not distract the driver.
2. Plug the car power supply cable in the cigarette lighter, and the other end in the holder (see picture).

 
 
                                                              

ATTENTION: it is not possible to feed the navigator plugging the car power supply cable directly in the device. Do NOT plug the cable in the audio output!

3. Move the navigator’s main switch from OFF to the ON position using a pen (see picture).

.
 
                                                                                 
                                                      
                                                
 

4. Place the Geosat 6 on the magnetic car mount coupling with a simple gesture.

5. Press the power key to power on the navigator.

6. The smart magnetic rotating mount makes it possible to rotate the navigator from landscape to portrait mode to choose your point of view.

 

Installation with the in-car integrated holder

For the in-car integrated models please read the incar installation quick guide included in the box. The suction cup holder and the car charger are also provided with the in-car integrated models. When used with the suction cup holder, some functions will be missing:
•It won’t be possible to use the iPOD control
•It won’t be possible to interface the navigator with the car sound system.

 

 

In any AvMap navigator, both the navigation software and the map data are preloaded on the memory card. The software update, however, is separate and apart from map data update.

Periodically, AvMap releases updates for the navigation software, free of charge. The software update concerns the navigation functions, messages and vocal instructions languages, menus, graphics, etc... Software Updates can be downloaded from the Support Section or through  the Geosat Suite.

The Map update on the other hand is not free. The updated data are released several times a year by our map providers and reworked and implemented by AvMap. When you update the maps, you update data such as street names, attributes and characteristics of the roads, one-ways, roundabouts, house numbers, points of interest, etc... The updates can be purchased on the AvMap shop online or through  the Geosat Suite.

 

Press twice the MENU key, select SETUP DATA BOXES and press the ENT key to confirm. The DATA BOXES FIELDS window is displayed. The first data box is selected and it appears in black. Press the ENT key. Now select the box you want to replace with the one selected and press the ENT key to confirm. To quit press twice the ESC key.

You must set it in System Setup, Alarms. The beeper works only when reaching the Marks with the Danger icon (the last one on the right in the Edit Mark page)

You can enrich your maps adding extra POIs such as speed cameras downloaded from the internet in .csv, .gsp, .ov2 format.

How to download the files:


Geosat is compatible with POI in OV2, CS, GSP format. These POi are distributed by several websites such as WWW.POIGPS.COM and WWW.ADIVOR.IT

For a faster procedure, save these POIs in the Geosat folder of your PC (or whichever destination folder you have selected in the Suite settings). Once you have downloaded the files, please check inside the folder that for each file there is also a corresponding image file  (eg. speedtraps.ov2 and speedtraps.bmp )

 

How to load on your Geosat the POIs with the Geosat Suite:

1. Connect the navigator and open the Geosat Suite. Click on the POI button in the Suite main menu
2. You will see on the left window the extra POI loaded on your Geosat and on the Right window the POI inside the Geosat folder on your PC, (C:\Documents and Settings\[PC_username]\Documents\Geosat\)
3. Select the POI in the right window or click on the Add button if you want to browse other folders in your PC
4. select the folder and open the file to transfer
5. Now select the POI file to transfer in the left window, clicking in the correspondent check box or click on “Select All”, if you want to select more than a file
6. click on the “Copy to Geosat” button to load the selected POI in your navigator.
N.B. if you click Delete selected (under the right window) you will delete the Poi file from your PC.


How to Export POI from Geosat to PC with the Geosat Suite:

Vice versa, you can also export the POIs from your Geosat to your PC:
1. Click on the POI button in the Suite main menu
2. select a POI file from the right window, checking the corresponding check box, or select all the POIs in the list clicking “Select All”
3. Click on the “Copy to PC” button.
You can also delete some POIs from your navigator, clicking the “Delete Selected” button under the left window.
 

Register your product  in order to  download for free desktop suite, user manuals, tools, and software updates  and to get Customer Support.

To check which map version is pre-loaded on your navigator:
1.Open the Navigation menu
2.Touch the Setting button
3.Touch System info
4.Select the Map page. The Map version is indicated with a name e.g. ITALY, followed by  the version.

 

The versioning system has been changed to along with the map data provider. Please refer to this table to understand the hostory of versioning, the relative map supplier and the date of release.

 

MAP CODE NAME
(As written in the SW about page)
MAP Version
(As written on the memory card
and as reported in the SHOP on line)
DATA PROVIDER How old is your map ? Compatibility
T-EU-Q0XX.15 V.3.2012 TELE ATLAS (TOM TOM) April 2012 Only for Motivo and Peugeot Privilege models
T-EU-Q1XX.04 V1.2012 NAVTEQ April 2012 All terrestrial Navigators except
Motivo and Peugeot Privilege models
T-EUX-Q0XX.14 V.11.2011 TELE ATLAS (TOM TOM) November 2011 Only for Motivo and Peugeot Privilege models
T-EU-Q1XX.03 V3.2011 NAVTEQ November 2011 All terrestrial Navigators except
Motivo and Peugeot Privilege models
T-EU-Q0XX.13 V.5.2011 TELE ATLAS (TOM TOM) May 2011 Only for Motivo and Peugeot Privilege models
T-EU-Q1XX.02 V2.2011 NAVTEQ May 2011 All terrestrial Navigators except
Motivo and Peugeot Privilege models
T-EU-Q1XX.01 V1.2011 NAVTEQ January 2011 All terrestrial Navigators except
Motivo and Peugeot Privilege models
T-EU-Q0XX.12 V.14 TELE ATLAS 2010 All terrestrial Navigators
T-EU-Q0XX.11 V.13 TELE ATLAS 2010 All terrestrial Navigators
T-EU-Q0XX.10 V.12 TELE ATLAS 2009 All terrestrial Navigators
T-EU-Q0XX.09 V.11 TELE ATLAS 2009 All terrestrial Navigators
T-EU-Q0XX.08 V.10 TELE ATLAS 2008 All terrestrial Navigators
T-EU-Q0XX.07 V.9 TELE ATLAS 2008 All terrestrial Navigators
T-EU-Q0XX.06 V.8 TELE ATLAS 2007 All terrestrial Navigators
T-EU-Q0XX.05 V.7 TELE ATLAS 2007 All terrestrial Navigators
T-EU-Q0XX.04 V.6 TELE ATLAS 2007 All terrestrial Navigators
T-EU-Q0XX.03 V.5 TELE ATLAS 2006 All terrestrial Navigators
T-EU-Q0XX.02 V.4 TELE ATLAS 2006 All terrestrial Navigators
T-EU-Q0XX.01 V.3 TELE ATLAS 2005 All terrestrial Navigators

You can update your map in two ways:

1. Extend your horizons and buy a new  AvMap SD card peloaded with new software and maps, directly on our Shop Online: choose your navigator and click on  'Buy new memory card' , then choose the desired area / special map. The new memory card will be delivered to you.

2. You can dowload the update for your map through the Geosat Suite, saving time and money. Once you have installed Geosat Suite, just connect your navigator to the PC with the USB cable and the Suite will warn you automatically every time an update for your device is available.

N.B. For Geosat 6 APRS, Geosat 6 Regolarità and G6 Farmnavigator, use the Geosat Suite.

The update to the latest software version available can be done through Geosat Suite, the  free Desktop application by AvMap.

Geosat Suite  helps you keeping your Geosat up-to-date and allows you customizing your contents and sharing them with your friends. Once you have installed Geosat Suite, just connect your navigator to the PC with the USB cable and the Suite will warn you automatically every time an update for your device is available.

1. Download the Geosat Suite User Manual

2. Download Geosat  Suite on your PC/ MAC and install it (this opertaion is necessary only the first time).

3. Disconnect the Geosat from the power supply.

4.  Connect the Geosat to the PC through USB.
Attention: we recommend to connect the Geosat  to a USB port on the back of the PC, and to avoid the front ports, multi-hub devices and USB extension cables.

5. Wait for the hardware to be recognized as a double disc ( local disk + removable local disk  in My Computer) and close the windows on the disks that will be opened automatically.

6. Follow n the Geosat Suite Manual the instructions to set the Geosat Suite and make your first Geosat Software Update.

7. After the software update, follow the procedure to reset the Operative System.

Connect your Geosat to the PC periodically, to keep it up-to-date! 

The AvMap navigation software only works with AvMap original memory cards. AvMap Memory cards cannot be duplicated or modified, if your memory card is damaged, please contact AvMap technical support.

Please verify that the serial number has made by 3 numbers + 1 letter + 4 / 5 numbers.

If your serial number is made by numbers only, please add a "T" letter after the first 3 numbers

E.g. you have 20201011 , you have to write on Geosat Suite window 202T01011

 

I connected the Geosat to the PC and launched Geosat Suite, Suite shows this message:

"Data on Navigator may be corrupted. Please follow these steps in order to restore the data integrity"

I follow the procedure but, as the Suite restars, always show the same message.

 

In this case you have to update the software manually (it means without using Geosat Suite).

As first step you have to download the "SWUpdate.zip folder" using the link below 

http://cloud.avmap.us/suite/SW/C03/SWUpdate.zip

 

After downloading it on you PC, unzip the folder to obtain the unzipped "SWUpdate".

Then delete the zipped folder SWUpdate.zip.

 

Into the SWUpdate folder you will find other 2 folders:

 

SD

NAND

 

Connect Geosat 6 to the PC and do not launch the Suite.

 

ATTENTION: Now it is required to find, the 2 disks "removible disk" and "local disk" of your Geosat 6.

As connected Geosat 6 to the PC, these 2 disks should appear on the "My Computer" section. Each one is identified by a letter, for istance:

 

Removible Disk (F):

Local Disk (G):

 

( for Mac OSX users: on Mac system you will not find removible disk and local disk, but, as connected Geosat 6 to the computer, on the Desktop of the Mac you will find 2 new disks, named NONAME and UNNAME )

 

The 2 disks have also a different content; removible disk can be recognized because it is the one that contains the following folders:

 

CHARTS

Geosat6

Loquendo

Voice

 

Local disk instead will contain the following files and folders:

 

MP4 (folder)

Languages (folder)

Geosat6Start.exe (file)

OS.ver (file)

Serialcode.dat (file)

 

Now it is possible to copy the files and folders to recover all the system.

Open the removible disk and in the same time open the "SD" folder previously downloaded.

 

Copy the content of the SD folder into the removible disk:

IMPORTANT: you do not have to copy the SD "folder" directly, but you have to:

 

- open the SD folder

- select all folders you can find inside

- copy and paste all these folders into the removible disk of the navigator

 

(For Mac OSX users: copy the content of the "SD" folder into the disk that already contains the folders: Geosat6, FONTS, Loquendo.. etc)

 

If the copy and paste have been done successfully, the computer should ask you to overwrite the existing folders, then it will be sufficient to confirm the overwriting of these

folders to complete the procedure.

 

Then open the NAND folder and copy the content into the local disk of the navigator (the other disk we described here above).

 

Follow the same identical operation and suggestions provided for the removible disk.

 

(For Mac OSX users: copy the content of the NAND folder into the disk that already contains the folders MP4, Languages, .. etc)

 

The last step of the procedure is the restart of the Operative System of the unit:

 

RESTART OF THE OPERATIVE SYSTEM OF THE UNIT:

After the copying of the files as described above, remove safetly the unit from PC and disconnect the USB cable.

Start the unit and wait the main page loading. The main page of the Geosat is the blue page with the 2 main icons (Navigation and MultiMedia reader).

Then connect the Geosat 6 to the wall power cable.

 

Now use 2 pens or 2 pointed objects and follow this procedure:

 

- with one of the pointed object press and hold the button that is into the little hole near the SD slot card (it is on the low part of the unit, 

  it is the hole without lables or writtens) and DO NOT release it.

- with the other pointed object press (only one time) the button that is into the little hole with "reset" indication.

 

- Now the display of the unit should switch to a blue page with some percentage counters 0%-100%. If yes please RELEASE ALSO THE FIRST BUTTON and wait that the unit restarts automatically. If yes it means that also the Operative System have been correctly restarted and the unit should show again the main page (the one with the 2 main icons (Navigation and MultiMedia reader).

 

If you are in trouble with last procedure please download the video tutorial from this link:

http://cloud.avmap.us/download/OSG6_restart.mp4


(If after pressing the restart buttons you will receive an error message on the display of the unit, please write an email to [email protected] specifying the title

of this Faq, the error message you receive and communicate the MOD number of the unit itself. The MOD number is reported on the paper label of the unit itself and it is like

P1Mxxxxx. AvMap Technical Support operators will reply you providing the correct link to use for the downloading of the "SWUpdate.zip" folder specific for your unit).

 

After this last procedure click on the Navigation icon and enter into the internal Navigation system to check if everything is ok:

Click on Menu - System Info - Software: you must have:

 

Software: 2.29.286R

OS: 1.3.73R

 

If yes it means that the update of the Software and of the Operative System have been concluded correctly.



This may be due to the fact that there is a new version of the Geosat Suite available, please check the upper bar on the Suite Home page, and make sure you have downloaded and installed the latest Suite version. 
A important update is the one introduced with Suite Version 1.5.46R (Windows) / 1.0.41R (MacOS) released the 06/10/2013.

At the end of the procedure the maps will be correctly displayed  in the right column (purchases) of the Suite’s  Map management page, and they could be loaded on the navigator.

The map statuses can be 3:

-   Green: the map is u -to-date ( it is the latest released)
-   Red: the map is not up-to-date ( a new release is available)
-   Yellow: it is not possible to determine the validity of your map because the navigator has never been used. Please use the navigator first , getting a GPS fix position at a certain speed and then re-connect the Geoat to the PC.


Beside the status, you may see a green rosette meaning you have are guarantee for free the latest released map. In facts, when you buy a new AvMap navigator, you get the New Map Guarantee: that means you are guarantee for free the latest released map.

If a newer map is released by AvMap within 30 days from your first  use, the New map Guarantee allows you to download it for free using the Suite PC application.
You have 30 days from the first usage of your new AvMap navigator  (from the first acquisition of satellites at a certain speed)  to download  the Suite  and check if a new map is available for you for free! You can download only one free map for your navigator.
If the navigator has never been used it is impossible to determine the validity of the map, thus the yellow status map appears.

The Geosat 6 can be set in "power saving mode".
1. From the main menu touch Settings
2. Touch Device Preferences
3. Touch Power Save. Here you can set 4 different levels of Power Save:

- OFF
- MEDIUM
- MINIMUM
- MAXIMUM


Choosing OFF, the battery life will be shorter, while choosing maximum power save will extend the battery life thanks to several tricks to save power.
Here is how the device acts in different situations according to the power save mode:

 
Case 1: THE POWER CABLE IS CONNECTED

- Status: OFF -  the device always stays on

- Staus: MINIMUM - the device shuts down after 2 hours of inactivity

- Status: MEDIUM or MAXIMUM -  if the device is left idle for 30 minutes, the display brightness is lowered, and then the device turns off after 2 hours of inactivity.

 

CASE 2: THE POWER CABLE IS DISCONNECTED (battery mode)

- Status: MEDIUM - if the device is left idle for more than 30 minutes (and brightness is set to over 30%), the display brightness will be automatically lowered to the 30% together with the backlit AvMap logo on the device frame.

- Status: MAXIMUM - after 30 minutes of inactivity, the device will turn off and the brightness of the LED AvMap will be lowered to 30% of luminosity
.
 

The iPod icon, unlikely the Bluetooth one, stays inactive untill an iPod has been connected nect to the navigator holder through the Y cable provided.

 

Just touch any data box to open the list of available data, select the type of info you would like to be displayed and confirm. Repeat this operation for each data box to customize your navigation experience.

Sure, you can purchase a fixed holder from our . shop on line


To search for a point by its geographical coordinates, you may need to change the their format.


1.  First check the type of coordinate format that you want, and then
2. Click on Menu -> Settings -> Device Preferences -> Lat / Lon Format
3. The options are:

DDD.MM.SS (Degrees first few seconds e.g. 45 ° 24 '35'' N)

DDD.MM.FFF (Degrees first, third decimal of the first example. 45 ° 24.421 ')

DDD.MM.FF (Degrees first, the first two decimal e.g. 45 ° 24.42 ')

Ddd.ddddd (degrees, decimal degrees e.g. 45.896782 °) Note: This format is widely used

Probably the Bluetooth on your phone is not active. Turn it on and try again.
 

a. The navigator may not be powered properly. Make sure the navigator is properly connected
b. The navigator could be on stand-by because it was set to the average or maximum energy saving. Check the power management settings:

1. From the Main Menu, press Settings
2. Press User Preferences
3. Press Power. The window shows three levels of saving  energy. Off, average and maximum.

Selecting OFF for the assurance that the browser never goes into standby mode. 

By selecting the Medium level, you get a greater autonomy battery.

Selecting the maximum level, you will get the maximum autonomy of the battery with a series of features. For example when the navigator is disconnected the brightness is lowered automatically, after several minutes the screen goes in   standby etc.


Select OFF and press Accept. If the problem is not solved, contact technical support AvMap.
 

Probably the calibration has not been performed correctly. For a correct calibration  you need to choose a time when you are sure you have not ingested alcohol and it should not be repeated before the test.

The calibration is personal, so it may be less accurate if the person who performs the test is not the same person who calibrated the device.

1. Download Geosat Suite and upgrade the software and the operating system of your Geosat.

2. Do not disconnect the Geosat from the USB, please enter in My Computer and locate the removable disk of the SD memory card of Geosat (it is easily recognizable because it contains the folder Geosat6.)

3. Open the folder and locate Geosat6 file "Userdata1.xml"

4. Copy this file and paste it on your PC to have a backup, and than delete it from the folder Geosat6.

5. Close the window,   Safely Remove the Hardware and unplug the navigator.

The Geosat should now again be able to connect via Bluetooth to your phone.
 

The iPod icon will reappear automatically after connecting the navigator  to the car bracket. When the Car is powered and the bracket is powered.


Save the contacts (mark) on Geosat 5

1. Turn on your navigator, go to page 3 of 4 from the main menu and click on File Manager

2. Select Save to Contacts.


Export Contacts from Geosat on the PC using the driver

1. Download the Geosat 5 driver .This is the application that allows both to update the software, and restore and insert different languages, insert and manage POI Tracks and Contacts.

2. Extract the content of the compressed file

3. Connect the navigator (without  feeding it with the power cable) to the computer using a USB on the back of the pc

4. Open the GSUpdate application

5. Click  on CONTACTS MANAGEMENT. On the right side of the screen of  the content of the SD card is shown, select the word CONTACTS, then click on the button below to export the files to the PC.

6. In the dialog window that opens up, select the file destination folder on the PC

7. The files are now transferred to the PC. Close all windows and disconnect the Geosat 5.

 

Import the contacts to Geosat 6


1. If you have not done it yet, download Geosat Suite. This is the application that allows both to update the software, and restore and insert different languages, insert and manage POI Tracks and Contacts.

2. Extract the contents of the zip file and install the application..

3. disconnect  the navigator from the power supply. Turn on the Geosat 6, wait for the loading of the page and as soon as the page with the main icons is displayed, plug the USB cable.

4. Connect the Geosat to USB and wait for the hardware to be recognized. Once connected, the screen of Geosat will change and will show a  USB icon.

5. Locate on your desktop the icon for the Geosat Suite and open it.

5. Select ADD CONTENT and then  Select CONTACTS on the right, click ADD and select the folder where you saved the contacts of the Geosat 5.

6. After the message "data transfer completed" just close all windows, unplug the navigator and turn it on to check the list.


 


How do I get the Geosat Suite?

1.Read Everything about Geosat Suite here: www.avmap.it/TerrestrialNavigators/GeosatSuite

2. Download Geosat Suite

In the selection menu, select the product family menu of your navigator "SERIES", then select your product and click "Select".
Download the application to Geosat Suite from the proper link (it is available in both the Windows version and the version for MAC_OSX)
 

WINDOWS PROCEDURE

 
1. Once you have downloaded the file on your PC GeosatSuiteInstaller-vX.X.XR.exe (where "X" will indicate the version number of Geosat Suite), install the application by double clicking on the executable file.
 
2. After extracting the file, on screen will appear "Welcome to the Geosat Suite Setup Wizard".
Press "Next" and on the next screen, click "I Agree".
 
3. The next screen will show the Suite folder path in which the Suite will be installed. The path shown will by default, but can be changed,  you can select the folder where you would like to install Geosat Suite.
After selecting the folder click "Install" and wait until the transfer is complete.

4. Click on "Finish". The installation of the Suite is complete. A shortcut icon will be generated on the desktop.

5. Launch the Suite. At this point you can set the language by  "Select Language". Confirm your choice by clicking "OK".
 
6. At the launch of Geosat Suite application you will be asked to connect the navigator. If the device is already connected, press "OK", but if still it is not, plug it in, wait to be recognized as a double disc from My Computer (local disk + removable disk), then press "OK".
 

MAC_OSX PROCEDURE

 
1. Once you have downloaded the file on your Mac GeosatSuiteInstaller-vX.X.XR.dmg (where "X" will indicate the version number of Geosat Suite), install the application by double clicking on the executable file.
 
2. Select "I agree" to accept the terms and continue with the installation. The installation window will appear: drag the Geosat Suite icon on the left in the APPLICATIONS folder.
 
3. When the installation is completed  you will find the Geosat Suite icon inside the applications folder. From the Applications folder you can drag the same icon in the Dock (the Taskbar on the desktop of your Mac).

4. Launch the Suite. At this point you can set the language by  "Select Language". Confirm your choice by clicking "OK".
 
6. At the launch of Geosat Suite application you will be asked to connect the navigator. If the device is already connected, press "OK", but if still it is not, plug it in, wait to be recognized as a double disc from My Computer (local disk + removable disk), then press "OK".

 


First of all, be aware that the side power button  switches off the display only, but the device stays in stand-by and keeps consuming battery. In order to turn off the device permanently, switch the ON-OFF button.

Also make sure that the battery has been properly recharged. The first battery charge should be of about 4 hours.
For a correct charge:
• Check that the main switch is in the "ON"
• Feed  the device with  the Home power supply cable.
WARNING: connect  the power supply cable with in the input with the flash icon on the right of the navigator.
As soon as the navigator display turns on, turn it off with the side button. The AvMap blue logo on the device’s case will start flashing.
 

Recharge for 4 hours.

 

The navigation system has been shut down improperly or encountered problems when exiting the navigation software.

1. Reset the Device: press the reset hole with a pointed object and restart the device.

If you still get the error message

2. Try to clean the personal data saved in the navigator:


1. Create a new folder on your PC and name it "USER"

2. Connect the Geosat to your PC (with the main switch in position “ON” and the power cable disconnected).

3. Open the removable disk (SD memory card): you can recognize it because it contains the folders named Geosat6 and charts)

4. Open the Geosat6 folder and identify all files with extension .Bin and. Xml (e.g. filename.BIN filename.xml).  If no such file is displayed, click on ‘Tools’ (in the window menu), then select ‘Folder Options’, select the ‘View’ tab, among the options you will find "Hide extensions for known file types". If in this option is selected with a green check box, please remove it simply clicking on it. then click on "Apply" and then "OK". At this point, the file extensions are visible.

5. Copy all the .Bin and. Xml files and paste them inside the "USER" folder previously created on the PC. (This is a backup)

6. Now you can delete the .Bin and. Xml  files from the GEOSAT6 folder of the navigator.

7. Close all windows and Safely Remove the Hardware, then disconnect the navigator.

8. Reset the device and restart it.

At this point please check whether your problem is still present. If the procedure was successful can recover the Contacts, Tracks and Routes simply copying into the Geosat 6 folder the following backed up files: marks1.bin, tracks1.xml, routes1.xml.

If the problem is still present, Please contact the AvMap Technical Support writing to [email protected] or Calling 0039 0585 784044

 

 1. First of all, check whether The Geosat has  the 8 pins on the back , only this model is able to power and to communicate with the stereo system through the magnetic holder.

2. Check whether the speakers are set as external:

1. Open the Menu
2. Press Settings
3. Press Preferences
4. Press Voice Options, press the green indicator on the bottom right of the page in order to pass  to the next page
5. Choose External Stereo

If the problem is not solved, please follow the instructions below to update the software  and recover the Sound System Recovery.

1.Update to the latest software version available
Read: How to Update the Software 
 
2 . Restart the operating system
Once you have updated the device, disconnect the USB and wait the main screen with the 2 main icons: use 2 pencils or pens and follow the instructions:
keep hold the button inside the hole next to the SD card (the hole without label) and then with another pencil press the reset button once.
When you will see on the display a blue window with the restart of the OS you can leave the first button also.


3. Connect the Geosat Car bracket
1. Check whether the navigator is ON and  the Car bracket is powered
2.Check whether the navigator is receiving power from the bracket:  on the map, in the lower right corner, you should see the power icon ( a flash).
3. Enter Menu -System Info - Components
After a few seconds the “Sound System Recovery” button will appear in the right column.
Click the button and please wait the message “Updated Successfully”.
4. Select then OK and exit the main screen.

If after these procedures your problem has not been solved, then the cause may be the erroneous installation of the car holder in the DIN. In this case please address yourself to the Peugeot dealer.
 


12 of 2next
Ondersteuning

WARRANTY

AvMap navigators are guaranteed for 2 years after  the purchase date.

 


How to get Customer Support
for your AvMap device:


1.   Register your Navigator

2.   Read the FAQ section

3.   If you do not find the answer to your problem, then write us filling the online Assistance form

4.   The Customer Support will reply providing you instructions and the Call Center phone number.

5.   If the problem cannot be solved over the phone, you will receive via email a repair code  ‘RMA’ with all the instructions to send us your navigator for repair.