Privacy Policy

AvMap considers of the utmost importance to protect your privacy and to keep you informed on which personal data we process and why.

For further information, please read our privacy policy (“Privacy Policy”), where we explain which kind of personal data we process when you navigate on our website.

This privacy policy is provided in compliance with European Regulation N° 679/2016 (GDPR).

Data Controller

AvMap Srlu, Viale Zaccagna 6, 54033 Carrara (MS), Italia is the Data Controller of your personal data.

Which data we use

We process your personal data as your name, e-mail address, phone number and, when you want to purchase our products or services, all your data that we need to finalize the purchasing and billing.

We collect your data in two ways:

- Data provided by you

We collect the information you provide to us when you create an account on our website, download an app, purchase a product or issue a request for technical assistance. Entrusting your data is not mandatory, but failure to provide them may make it impossible for us to meet your requests.

- Data collected by us

When you go through our website, the data related to the navigation are transmitted automatically and recorded. These data are used anonymously to improve our service. The data may also be used for the purpose of verification in the presence of computer crimes against our website.


To improve your user experience and our services, our website uses cookies. Cookies are small text files that the websites send to users’ terminals; cookies are stored in the terminal and then re-transmitted to the same websites during the next visits.

You can disable cookies at any time, but some features of the site may be compromised. For more details, read our note about cookies.

Why we process your personal data and for how many time

- To provide our services

We process your personal data to grant to you the access to our apps and our websites, to answer to your requests and provide to you our support when you make use of our products and services.

During the use of our products, we may collect information about your location, such as IP address, GPS position or other information sent from your plotter or your mobile device on which one of our apps is installed.

This information are necessary to offer to you our services: failure to provide such information may entail the impossibility to access our services.

The purpose and legal basis of this processing is the provision of the services required by you, in accordance with the terms and conditions of our service that you have accepted.

The retention period of your personal data is equal to the period of activity of your account for the use of our services, according to the terms and conditions of use that you accepted. The deletion of your account can take place at any time upon your explicit request.

- To allow you to interact with other users

You have freedom to share your information with other users.

The purpose of this treatment is to offer to our users a data sharing service. The sharing only takes place upon your explicit request, which constitutes its legal basis.

The retention period of your data is equal to the period of activity of your account for the use of our services, according to the terms and conditions of use that you have accepted.

- To manage your orders

In order to execute the contract that you have accepted by purchasing our products, we can send you communications related to your order and manage your data for accounting and administrative purposes.

The purpose of this treatment is the execution of the purchase contract. This constitutes the legal basis for such treatment.

The retention period of your data is equal to the period required to process the purchase order and to be compliant with legal obligations, recognised by law, and is strictly related to the period of the activity of your account.

- To ask for assistance

To manage your requests for assistance on our products and services, we may use your name, e-mail address and telephone number.

The purpose of this treatment is to manage your requests. This constitutes the legal basis for such treatment.

The data retention period is equal to the period of activity of your account.

- To send to you commercial information about our products and services

We can use your e-mail address to send information about the latest products available on our website.

The purpose of this treatment is to satisfy your request to be updated, when you have accepted the newsletters’ service

These communications are sent following your explicit consent, which is the legal basis of this treatment.

Where we keep your data

The data are stored in our databases that are located in Europe.

These data are managed by our personnel, by technicians in charge of the data processing and by people in charge of conducting periodic maintenance operations.

Data sharing

Your data are not shared with third parties, except the case of provision of technical and administrative services to AvMap, as described in the Data Processors paragraph.

Data Processors

AvMap has identified some entities, such as IT companies, administrative and legal firms, acting as data controllers. The main companies that provide technical services to AvMap are Amazon (database), Google (statistics), MailUp (Newsletter) and Bonart (Web Development), TWS Holding (administration and logistics).

In addition, other providers may be used for specific services, such as payment services. These data processors receive only the personal data needed for the execution of their functions and use them only for the purpose of performing these services on our behalf or to comply with the law. The data processors and their employees will receive specific operating instructions, with particular reference to the adoption of security measures, in order to guarantee the confidentiality and security of data.


The websites, the apps and more in general our services and products are not intended for minors under the age of 16, who shall not provide personal data to us. In the event that AvMap becomes aware of the collection of personal data from users under the age of 16, it will take the necessary steps to delete such information as soon as possible.

Your rights

You can access your data at any time by consulting your user account. Furthermore, you can ask for the update, the modification, the integration, if incorrect or incomplete, the cancellation of your data. You may object, in whole or in part, for legitimate reasons, to their processing and / or their use for sending commercial communications.

You can exercise your rights by writing an email to [email protected].

Privacy Policy update

Our Privacy Policy is subject to periodic reviews and may be modified. In case of changes, the updated version will be published on our website.

Therefore, we invite you to periodically visit the website to check for updates.

Last update: May 24th, 2018

Previous privacy policy