Shop on Line Terms and Conditions

1) Confirmation of order and acceptance

The sale of our products is governed exclusively by these general conditions.

By confirming a purchase order on line on , the web site owned by AvMap s.r.l. a socio unico , the customer declares  acknowledgement and acceptance of these general sales conditions.


2) Transportation and Liability

AvMap will ship ordered goods with national couriers. read the shipping conditions for more details.  AvMap s.r.l.u. may not be held liable,  for any damage or loss, deriving from the delivery service. AvMap s.r.l.u. may not be held liable for any possible delays in delivery due to causes of force majeure and/or to any fortuitous and extraordinary events (such as, for example, accidents, strikes, transport delays, natural calamities, difficulty in obtaining the raw materials, breakdowns in production plants, etc.) .

The use and risk, including the seizure of goods, shall pass to the contractual partner, irrespective of the agreed payment conditions relating to delivery or service provision, when the goods are handed over to the transport or freight operator.Risk is transferred to the client at the moment that the carrier delivers the goods to the  address of the clients determination.

AvMap s.r.l.u.  does not assume any responsibility in regard to the final destination of the product, for which the client may act and choose in full autonomy and awareness, or rather the seller may not be held liable for the functioning of the product in regard to so called “operating conditions” for which the client holds sole responsibility;


3) Information and prices

Images are for illustrative purpose only,  and may differ from the real product appearance. We attempt to describe the items offered on the Site as accurately as possible; however, we do not warrant that the descriptions or other content on the Site are accurate, complete, reliable, current or error-free.  Prices can be modified any time without notice, of course orders won’t be modified.


4) Products availability

As the availability of a product in stock changes in real time as customers place order on , AvMap does not guarantee the immediate availability of the ordered product; in this case customers will be contacted by the AvMap commercial support.


5) Orders and confirmations

When purchasing via the shop on line, the customer will receive an order confirmation email, with an order number. The customer will receive another email when the product will be shipped.

6) Payment methods


Credit card

AvMap s.r.l.u. uses the  Payment Gateway to Accept credit card, signature debit card and electronic check payments. Credit card information passes exclusively through gateway, therefore eliminating all types of risk tied to fraudulent use of the same information. During the payment operation, your information is transmitted cryptographically by the safe SSL (Secure Socket Layer), which renders all information unreadable. After filling in the module with your information and choosing the credit card method of payment, you will be automatically connected to the authorize .net gateway . AvMap cannot be held liable for any loss, theft, damage or unauthorized use of a credit card, whether in the course of online buying process or after it.


PayPal is a secure online payment method, which allows you to pay or get paid quickly and easily without sharing any of your financial information.

7) Invoicing

For each purchase AvMap will send a regular invoice specifying customer name or company name and address . The invoice will be sent in electronic or paper format within the day 15 of the month following the order, to the email provided by the customer at the time of registration.


8) Customer’s obligations

It is forbidden to provide false personal data in the registration procedure. It is forbidden to insert third party data or to carry out multiple registrations for the same person. AvMap  will not be responsible for issuing wrong fiscal documents deriving from wrong information provided by the customer.

AvMap  will not be responsible for any damage you incur, or information you do not receive, as a result of your failure to provide a valid e-mail address.


9) Return Policy

If, for any other reason, the customer should be  unhappy with any item purchased from this website, he will have 15 days from the date of purchase to return the item for full credit giving prior written notice of rejection to AvMap detailing in which any Products do not conform to the specifications.  Products must being returned in a new condition and not damaged.  AvMap will refund the price of that item, but not the delivery and handling charges or the costs of returning it. Products can be returned later than 15 days from the date of purchase but no longer than 30 days, in such case then customer will be subject to a restocking fee of 15% of the price of the product.


10) Contract Termination


AvMap reserves the right to reject any order, giving notice to the customer. The customer will have the right to full refund. AvMap will terminate the contract of sale if any of the customer’s obligations are not met or if the payment does not go through.  


11) Privacy Policy

AvMap  only collects personal information about you if you voluntarily choose to share it with AvMap We collect your personal information because it helps us deliver a superior level of customer service. Your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about. “Personal Information” is information about you that is personally identifiable to you like your name, address, e-mail address, or phone number, as well as other non-public information that is associated with the foregoing. Any Personal Information which you supply to AvMap shall be true, complete and accurate in all respects. You agree to notify AvMap immediately of any changes to your Personal Information via our Website.
AvMap does not share, rent or sell information concerning AvMap’s customers to third parties in ways other than disclosed in this privacy statement. We recognize our responsibility to protect the Personal Information you entrust to us. We take precautions including administrative, technical and physical measures to safeguard your Personal Information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. However, no company, including AvMap, can fully eliminate security risks associated with Personal Information and AvMap can not be held liable for any unauthorised access or use of the data you have supplied to AvMap.
You can also take precautions to protect your Personal Information when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure Internet browser.


12) Applicable law; jurisdiction and venue

This agreement will be governed by the laws of the State of Italy, If a dispute arises under this agreement, it should be resolved in the court of Carrara. The Buyer hereby consents to the jurisdiction of such courts.

Any complaint shall be sent in written form to AvMap s.r.l. a socio unico Viale Zaccagna 6  54033 Carrara (MS), Italy. 


Shipping methods and costs:

ZONE 1: Belgium, France, Germany,, Principality of Monaco, Austria, Luxembourg, Netherlands, Spain, Denmark, Finland, Greece, Portugal, Sweden; Republic of Ireland
Courier: DHL
Shipping costs: 1-3 KG: € 14.75 + 22% VAT  = € 18.00

ZONE 2: Ciprus, Estonia, Malta, Lithuania, Latria, Poland, Czech Republic, Slovakia, Slovenia, Hungary, Bulgaria, Croatia, Romania
Courier: DHL
Shipping costs: 1-3 KG € 32.00 + 22% VAT = € 39.00

ZONE 3:  
Switzerland,  Norway, Gibraltar,  Iceland  

Courier: DHL
Shipping costs: 1-3 KG € 30.00 + 22% VAT = € 36.60

ZONE 4:  England, Scotland
Courier: DHL
Shipping costs: 1-3 KG € 23.00 + 22% VAT = € 28.00

ZONE 5:  Turkey 
Courier: DHL
Shipping costs: 1-3 KG € 52.00 + 22% VAT = € 63.44

ZONE 6:  Russia
Courier: DHL
Shipping costs: 1-3 KG € 73.00 + 22% VAT = € 89.00

For orders higher than € 300,00 (taxes excluded) the shipping is FREE (valid for all the zones).


Payment Methods

1. Credit card

AvMap s.r.l. uses the GestPay service provided by Banca Sella to guarantee a secure on-line shopping.  You will provide your credit card data directly to the bank without any intermediary, in order to avoid  any possible fraud.  Banca Sella will take care of communicating the data to the Visa circuit and to provide AvMap s.r.l. with the payment receipt. Banca Sella will communicate you the exit of the transaction.

2. PayPal
PayPal is a secure online payment method, which allows you to pay or get paid quickly and easily without sharing any of your financial information. We remember and safeguard your bank, credit or debit card details, so you don’t have to.
Creating your PayPal account is easy. All you need is your email address and a password. Once your account is set up, you just need to attach your bank account, credit or debit card to make online payments in a few easy clicks. Simply select the PayPal option in checkout.