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Most popular questions for - Geosat 6 TV
31. Where can I get my AvMap navigator repaired?

If your AvMap Geosat doesn’t work properly, please contact the AvMap Technical Support team by e-mail on [email protected] .

Firstly you will be helped to solve your problem remotely by following standard technical support procedure. If this attempt is not successful, you will receive a Return Machine Authorization (RMA) in order to send the unit (or its components) to our offices and get your device repaired.

Verify your registration ( your data and the details of your navigator ), if you are not registered yet please insert your datas on www.avmap.it - Support - Registration. This procedure is mandatory to ship the device in assistance if you will need.

32. Why does the car icon become red?

It means that the Dead Reckoning function is active. This function enables the unit to calculate your position even if the GPS signal is not received (i.e. under tunnels).


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WARRANTY

AvMap navigators are guaranteed for 2 years after  the purchase date.

 

How to get Customer Support
for your AvMap device:


1.   Register your Navigator

2.   Read the FAQsection

3.   If you do not find the answer to your problem, then write us filling the online Assistance form or contact the CALL CENTER +39 0585 784044

4.   The Customer Support will reply providing you instructions.

5.   If the problem cannot be solved over the phone or email, you will receive via email a repair code  ‘RMA’ with all the instructions to send us your navigator for repair.